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Terms & Conditions

This is where we tell you all about the legal terms and conditions that apply to the use of the MyPetCard website (www.mypetcard.co.uk), its related features and our website.

It is important that you read them, because this is where we spell out our responsibilities as website owners, and yours as a website user. By attempting to register with us and using the website you are accepting these terms and conditions and are legally bound by them. If you do not wish to be bound by the terms and conditions, then you should not use our website.

We may make changes to these terms and conditions at any time. If we do, we will post these changes here and they will be effective immediately. Please check regularly so that you are aware of any changes, as once they appear here, if you use the website, it means that you accept them.

1. Your Responsibilities

You agree that the details you provide us with while using the website or registering with us (such as your email address, your home address, and your phone number) will be processed and used in accordance with our privacy policy.

You warrant that all the information you provide us with for the purpose of registering with us, obtaining a MyPetCard pre-paid Visa card, and opening a MyPetCard account is true, complete, and current, and that the bank account you use for registration and transactions is your own.

When you register with us you must choose a password. You are responsible for all actions taken under your password and must keep it secure.

2. Privacy Policy

We take your privacy very seriously. We will not pass on your personal, debit card or bank account details to anyone other than our banking partners.

3. Payment

Your joining fee of £10 must be paid into your MyPetCard account on the payment page when you join us.

4. Our Fee

We will charge a monthly fee of £2.99 for the use of the MyPetCard online service and your pre-paid Visa card.

5. Changing Your Mind

If you register with us to open an account and then change your mind, please contact us by phone or email and we will cancel your application.

9. Copyright

All the content of our website, including the MyPetCard logo, is owned by us and is protected by UK and international copyright laws.

10. Uploading Images and Other Material

You must not upload, message, transmit or otherwise make available content that is unlawful, abusive, or infringes third-party rights.

12. Liability

We cannot promise that your access to our site or its content will be uninterrupted or error-free.

13. The Legal Side

MyPetCard has the right to end our agreement with you and suspend or terminate your access to the website if you breach these terms, fail to make due payments, fail identity checks, or we suspect fraud.

14. Contact Us

If you would like to know more about these terms and conditions, contact our member services team on 02039165260 or email help@Mypetcard.co.uk.